Semua Produk Community Forum

I have been a Firefox user for many, many years. I started getting the Subject message: "The bookmarks and history system will not be functional" error message this evening. I started to "Fix" this error based on the Mozilla Support page. Actually, I first tried restarting my computer and that didn't correct the problem. I then noticed I could "sign off" Firefox which I thought I'd do and sign back in. I didn't notice until after the fact that my Firefox account was tied to a very old email address I once used that is no longer active "commish3@bellsouth.net". When I tried signing back into Firefox using that old email account, it said a security code would be sent to that old email address. Problem is I no longer have access to that email account.

1) Is there a way I can sign back in and have a security code sent to my current email address: tad3.dickinson@gmail.com ?

2) Can you assist with restoring my bookmarks. Again, years of building these bookmarks that I'm very dependent on.

Thanks, Tad Dickinson

Earlier today there was a one second power outage in my area that obviously turned off my work pc. While helping customers I saw that it was throwing error codes while restarting. After getting it fixed by power cycling the pc. When I would open Firefox it would start loading tabs but when I clicked on anything it would freeze then crash. I tried to power cycle the pc again to no avail. Everything else along with other browsers worked fine. I then uninstalled and reinstalled and it would get to the end of the install and would pop up with hmm for some reason, we could not install Firefox. I have updated all drivers along with windows and nothing has worked. The weird thing is that it makes a desktop short cut that I can open with a get started tab but when clicking on anything it freezes and crashes. I also uninstalled the old Firefox folder to make sure nothing was conflicting and it still doesn't work.

I am almost BLIND, "dark reader" extension that I paid for but cannot activate is BLOCKING important functions like the CAM I need to read with. I have contacted him many times, he just cruelly plays with me. he just keeps telling me over & over & over to do DO what is impossible to do because what I need is NOT THERE!. I am done with him. I will have to PAY A CAB to drive me & my crippled computer to a computer tec. in the hope they can clean up his mess.

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge which I do not like at all!!!!

Still having trouble viewing Fox News with a spinning circle. The link below may provide some help in providing an answer. Tried other browsers and all seem to work OK. Any help would be appreciated.

https://www.foxnews.com/entertainment/alec-baldwin-his-brother-stephen-baldwin-involved-new-york-car-crash

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

I get an error (Sorry, the video player failed to load.(Error Code: 101102))when I try to watch vids on weather network. No problems on other sites (youtube etc.)) Is there a fix for this??

Thank you Rick

Thunderbird kept crashing, so I tried reinstalling. When I did, I was told to agree to an upgrade. I did. But now, it can't configure my account, and I've lost everything. Using a Windows 11 PC desktop. Everything was working fine until a couple of days ago when trying to send messages ended up crashing Thunderbird if I used the enter key.

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

Trying to sync my old PC to my new PC by using sync to my iPhone and then back to the new PC Following online instructions for phone to PC but the instruction to go to the menu and tap Sync and save data does not exist. I’ve already downloaded Firefox on my iPhone but it keeps asking me to download Firefox Very frustrating. Please help, thank you.

The NY Times home page has taken to​ animating many of their illustrations. I would like to prevent that; they​ sometimes cause Firefox on my Windows 11 system to freeze for​ periods of varying length, and I simply don't want them. Their helpbot suggested restarting FF and clearing the cache, both​ proved useless. Changing the setting in Firefox to block audio & video has no​ apparent effect. Videos still play from the NYT page and the browser​ still freezes. Is there a way?

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

firefox is not displaying all characters on a page. Then, the missing characters suddenly get filled in. I have disabled all extensions thinking that is the probable problem, and it seems to work short term. But then it start up again. Have to reload a page, and sometimes THAT doesn't even work. Yesterday, I removed and reinstalled firefox. It was OK for about 1 hour, but now the problem is back. It only seems to be firefox (default browser). Now, hope this helps. I just got an email (Thunderbird) with no content except for a black block then appears and disappears. Have you ever heard of these things happening? P.S. As I type this, characters are starting to disappear....Oh! There back now. Chrome does not seem to have this issue, but I rarely us it (browser of last resort). Microsoft edge browser started intruding about 3 months ago. Comes up as my default browser? (I do not load it ever!). Things are getting really screwy. Hope you can help. P.S.S. as I get ready to send this to you, about 25% of what I have typed is no longer showing.